Payment Methods

1. Accepted Payment Methods
We currently accept the following international payment cards:

Mastercard

VISA

All transactions are processed through a secure channel, and we never store your full card information.

2. Payment Security
To ensure the security of your payments, our website uses SSL encryption technology in accordance with international standards.
All transactions are processed by certified third-party payment providers to protect your data.

3. Payment Process Guide

(1) Select items and add them to the cart
Choose your items, select the necessary options, and click “Add to cart”.

(2) Go to the checkout page
Open your cart and click “Checkout” to start the payment process.

(3) Enter shipping information
Enter your name, full address, postal code, phone number, and email address.
Please verify the accuracy of the information to avoid delivery delays.

(4) Choose a payment method
Select one of the following payment methods:

Mastercard

VISA

(5) Enter your card details
Enter:

Cardholder name

Card number

Expiration date

Security code (CVV)

All data is protected by end-to-end encryption.

(6) Confirm the order and complete payment
Review your order details (items, quantities, amount, address), then click “Pay” to complete the purchase.

(7) Payment confirmation
After a successful payment, you will be redirected to a confirmation page and receive an email containing:

Order number

Order details

Amount paid

Shipping information

If you do not receive the email, please check your spam folder or contact our customer service.

4. Possible Causes of Payment Failure and Solutions

The most common reasons for payment failure:

Transaction declined by the bank

Insufficient funds

Expired card or incorrect CVV

Bank restrictions on international payments

Internet connection issues

Recommended solutions:

Check your card details

Contact your bank to authorize the payment

Use another card

Try again later

If the issue persists, please contact our customer service for assistance.

5. Payment Security Tips

We never ask for your banking information by email, SMS, or phone

Avoid making payments on public Wi-Fi networks

Keep the confirmation email as proof of payment

6. Customer Service Contact Information
If you experience any difficulties during payment, please contact us:

Address: 145 Maxwell Dr, Bristol, Tennessee 37620, United States
Tel: +1 304-676-3893
Email: info@haiersync.com
Service Hours: Monday - Friday: 9:00 AM - 6:00 PM Eastern Time (EST)